Frequently Asked Questions
1) How do I take proper care of my Artisan works?
To extend the life of your Artisan leather works, first remove the cover from the book, Bible or journal, and place upon a newspaper, or other disposable work surface.
Next, wipe the outside of the cover with a damp cloth. Allow the leather to dry. Then, using your fingers, apply a generous amount of neatsfoot oil and let the cover sit for one to two hours.
Finally, wipe down the leather cover with a clean soft cloth and reapply to your Bible, book or journal.
If you need to clean your Artisan wood works, simply wipe it clean with a warm, damp cloth. At any time you may easily re-stain the wood to refresh its finished appearance.
Email us at info@artisan-leather.com if you have further questions regarding care of your Artisan work.
2) Do Artisan works come with any warranties?
All Artisan leather covers come with a three-year warranty. All leather tie-cord covers have a three-month warranty.
Proper use will help extend the life of your cover's accessories.
All Artisan communion trays come with a three-year warranty, though they will experience a long life if used properly.
3) Do you accept bulk orders?
We gladly accept bulk orders of 10 or more quantity for the same product, and will extend a 10% discount for all bulk orders. Regular shipping and handling charges will still apply.
Email us at sales@artisan-leather.com for futher order questions.
4) How long does it take for me to receive my new cover, communion tray or journal?
Please allow 21 days for all orders, however, an e-mail will be sent to confirm the expected delivery date.
5) Is shipping and handling included in the listed price?
Shipping and handling is not included in the listed price of Artisan products, as every order is different in weight and size. You may calculate your shipping and handling in the checkout process for your order.
|